Uma Shankar

Sr. System Administrator at Synacor

New Delhi, Delhi, India

Have about 10 years of rich experience in VMware vSphere services on platforms such as Blade infrastructure, Virtual Computing Environment (VCE), Cisco UCS , VMware Cloud , Hyper -V, SCCM, AWS, Xen Virtualization and Linux.
Proved my skills in the organization as the end level support for VMware and as vSphere solution architect.
An accomplished server administrator with demonstrated success while implementing strategic IT initiatives that improve business functionality. Technology savvy, self-starter, adept at moving into new environments and extrapolate from existing experience to quickly adapt to new technologies fluently. Possess first-rate communications and collaboration skills to lead and work in concert with diverse group effectively.

Cloud Services: Amazon Web Services (VPC, EC2, EBS, S3, ELB, CLOUDFRONT, SES, SQS, SNS, RDS, DynamoDB, Route53, Direct
Connect, Storage Gateway, Elastic Cache, Opsworks, Cloudformation, AutoScaling) Rackspace and Rackspace Cloud
Paas Services: AWS ElasticBeanStalk, Google App Engine
Conatiner Services: Ec2 Container Services, Docker
Web, App Servers: Apache, Nginx, Tomcat, LAMP Stack
Database: MySQL, MariaDB, Percona, MongoDB
Cache: Memcache, ElasticCache
Messaging: RabbitMQ, CloudAMQP
Search: ElasticSearch, CloudSearch,
Operating Systems: LINUX (Redhat, CentOS, Ubuntu), Backtrack, Kali Linux
Security Tool: Pfsense firewall,
Source code management tools: GIT, CodeShip, Slack
Project Management Tools: Zendesk, Confluence, Jira
Automation Tools: Puppet, Ansible
Load Balancers: HAproxy, Elastic Load Balancer, Baracudda

Cloud Computing (IaaS, SaaS)
Virtualization and Consolidation
Amazon Web services
Consultations and Corporate trainings.
Solution Architecting
High Performance Computing
VMware ESXi,Vcloud Director, SRM, vFABRIC
XEN, Citrix, VDI Solutions,Presentation Servers
Data Center Design, Operations


Sr. System Administrator at Synacor

Nov 2014 - Present

- Working with the Clients facing issues with the Product Zimbra. - Deploying & Designing Zimbra Solution for Clients. - Supporting the CI & CD environment locally for the product using Jenkins, Bitbucket and AWS. - Deploying and managing the Cloud infrastructure for the managed customers.

Sr. System Analyst at Vitech Systems Group

Jan 2014 - Nov 2014

Providing supports to over 1000+ Servers that includes Oracle v5 and v6, VMware ESX Servers, Amazon EC2, S3 bucket, Elastic Beanstalk, etc. Lead technical architect and technical subject matter expert for all infrastructure related issues. Undertake solution design work to underpin projects, responding to identified issues, service improvements that require architectural change. Responsible for identifying areas where costs can be reduced in service delivery and in the running of the customer's architecture and reduced about 2400 hours last year. Working for various sites to provision Data Center migration solutions with different waves without business impact. Solid experience in infrastructure architecture and design of complex distributed systems environments, including failover techniques, recovery/rollback. Have strong technical and architecture skills and documentation skills on SOW, BOM and Blueprints designs along with Project scope and plans with Business units and associate vendors. Manage incoming work requests (including new builds, configuration changes and troubleshooting) Recommend and implement roadwork and bug-out initiatives for operational efficiency. Support procurement and purchasing activities Highly analytical and able to resolve complex technical problems as required

Sr. System Administrator at HCL Services Ltd.

Aug 2011 - Dec 2013

Planned and provisioned the in house VMware Infrastructure at HCL-I, at two datacenters in different seismic zones with all the corresponding technicalities i.e. storage, network, resource allocation and redundancy. Working on 2 different VCloud director environments. Performing activities like VApp copy script, addition of Vlan, addition of storage limit, disk expansion and troubleshooting VM related issues. Worked on L3 level issues and escalations such as snapshot messes, MCS on VM, NLBS on VM, resource contention on ESX, storage outage on vSPhere infrastructure etc. Deploying and Mangaing Openstack infrastructure for SME customers. Deploying and Managing AWS cloud infra for clients. Analyzing the ESX logs at VM, VMkernel and storage level to provide RCA. Working on all Linux related issues and working for Global support of HCL-I for issues on Linux and Vmware. Deploying and Managing Hyper-V infrastructure based Private cloud for SME customer, managed by SCCM

System Engineer at Net4India Ltd.

Oct 2007 - Jun 2011

Implemented and Configured VMware environment in Enterprise SAN/NAS environment. Implemented and Cnfigured Citrix Xen Server environment for virtualizing the datacenter. Implemented private cloud for clients on Xen(Redhat) server. Installing, Configuring and Managing of LAMP servers. Installing, Configuring and Managing of Mail servers , Exim, Postfix, Zimbra. Working on web hosting technologies (WHM/C-PANEL,ISPCONFIG) Working and managing Windows Hosting and AD environment.



May 2007 - Mar 2010

High School at MGM Higher Secondary School

Apr 1995 - Feb 2007

Push pixels...
Shovel coal into server...
Create mockups...
Defend the wall...
Draft storyboard...
Disrupt an industry...
Achieve profitability...
Become a unicorn...
Become Batman...