Product Manager at Amazon
Mar 2015 - Present
Customer/Seller Insight & Innovation: I am deeply entrenched with customer/seller insights. My team develops innovative product solutions that are grounded in a deep understanding of customer needs. Product Delivery: Defining and owning my team’s short and long-term product roadmap, including business cases, user stories, customer experience, and rapid delivery in an Agile environment Business Growth: Managing the complete business of my product area including establishing key metrics, setting and meeting goals on customers, customer engagement, and retention Cross-Functional Partnership: Fostering tight partnerships with engineering, marketing and business development, and customer support Communication: Proactively communicating my teams' plans and accomplishments in written narratives to ensure alignment with senior leadership Developing the overall product vision and objectives by understanding customer/seller needs, pain points and Amazon's business objectives. Defining product features by 'thinking like a customer/seller' and diving deep into details to improve customer/seller/user experience. Working with cross-functional teams especially with Software Development, UX/UI designers, Legal/Tax, Channels Support, etc. Creating business requirement documents (BRDs) to translate customer needs and problems to be solved into business requirements that can be used to build new products. Creating the overall product launch roadmap and plan for execution. Defining metrics for product success and take lead in driving multiple stakeholders to implement product features and achieve improvement in these metrics. Driving product adoption and refining products basis first hand user feedback obtained from market research.
Founder at Tadkainlife.com
Jun 2014 - Jul 2016
Travel blog site focused at getting travelogues, humor and crowd-sourced articles on a variety of topics ranging from photography to college antics.
Business Technology Associate at ZS Associates
Jun 2011 - Oct 2016
PGDM (MBA) at IIM Bangalore
May 2013 - Mar 2015
B.Tech (Electronics & Communication) at VNIT Nagpur
Jun 2007 - Jun 2011