Sushrut Munje

Head - Marketing & Human Resources at SILA

Mumbai Area, India

Summary
Building High Performance Teams Brand Development Business Planning Entrepreneurship Social Media Project Management Cross Functional Team Building Brand Development Strategy Editorial Relationship Marketing Customer Insight Organizational Leadership Product Innovation Corporate Communications Human Resources Content Development Performance Management Content Creation Corporate Branding Team Management New Media Customer Acquisition Integrated Marketing CRM Consulting Training Customer Service Content Strategy PPC Google Analytics Copywriting Digital Media Lead Generation Team Building Content Marketing Leadership Development Management Social Networking Digital Strategy Leadership E-commerce Blogging Product Development Online Advertising New Business Development Strategic Planning SEO Marketing Digital Marketing Business Development Online Marketing Business Strategy Social Media Marketing Marketing Strategy Start-ups
Built brand Hammer and Mop ground up - which was recently merged into Mr. Homecare (a SILA company). Core strengths span across marketing, human resources and operations - including brand development, content creation & editing, customer on-boarding, customer service, operations management, business development, training & consulting in the home services sector, internal communication, performance management systems.

Currently heading Marketing & Human Resources at SILA.
Experience

Founder & CEO at Hammer and Mop

Oct 2011 - Sep 2015

Hammer and Mop operated as a premium cleaning company based in Mumbai. In 4 years of business, we built a solid reputation of good customer service and consistent quality, performed 3500+ cleanups for residential and commercial properties. Along with the Essential Cleanup (deep cleaning of all surfaces), we pioneered the sector by introducing unique offerings like the Baby Cleanup, Crisis Cleanup and Moving In Cleanup amongst others. Our customers have been HNIs, expatriates and the upwardly mobile. Hammer and Mop led the industry in terms of service quality, customer orientation and process innovation. We always believed in experiential learning, strategic alliances and complementary skill sets, thus offering the freedom to experiment to all team members. Starting October 2015, Hammer and Mop cleanups are being executed by Mr. Homecare thanks to the merger.

Education

BE, Instrumentation Engineering at RAIT, University of Mumbai

Dec 2006 - Dec 2009

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