In more than 22 years of experience, I have managed complex transformation programs, lead large delivery organizations with higher revenue responsibilities. I have successfully devised and executed sustainable strategies that have transformed business models, increased top and bottom lines, and enhanced efficiency in organisations across US, Europe, APAC & India geographies.Evolved and enabled setting up of Global In-house Centers (GIC) in India for global businesses.
I have extensively played on my strength and utilized my client management and people management skills to negotiate favorable contracts, build and lead large teams, and manage clients worldwide. I also developed strong relationships with global clients from hospitality & travel, freight & logistics, pharmaceuticals, automotive & industrial equipment’s manufacturing, chemical & process manufacturing, retail, Banking & Financial Services industries.
Defined IT strategy for the clients and implemented road map to realize the business goals. Handled large transformation engagements including multi-country ERP implementations, built captive shared services delivery centers, developed innovative operating model.
Designed and delivered several class room and experiential learning programs in the areas of leadership development, strategic selling, negotiations techniques and developing business acumen.