Results-oriented professional with 15 years of proven track record in diverse IT roles - Program Management, Customer Engagement, Strategic Consulting and Solution Design. Strong analytical and reasoning skills with expertise in competency building, business development and end-to-end delivery of mission-critical projects of varying scale. Proficient in setting up operations from scratch in difficult and unexplored geographies. Member of the first batch of Tech Mahindra's crème de la crème 'Global Leadership Cadre' program to groom leaders of the future. Currently, setting up a startup to use technology as a differentiator in the field of agriculture.
Aug 2016 to Present
Exploring startup opportunities to use technology for betterment of agriculture in India.
Delivery Head, Banking & Financial Services, Latin America, Tech Mahindra
Jul 2012 to Aug 2016
Set up new operations in multiple Latin American countries - Peru, Brazil and Mexico. Managed Customer Engagement and Program Management of IT projects for Banking and Financial Services clients. Created business plan and growth strategy for South American region and followed up with execution. Conceptualized and set up Testing Centre of Excellence in Brazil for Banking and Financial Services clients. Headed large-scale strategic program for Core Banking Transformation of banking client in Mexico. Handled multi-lingual projects involving English, Spanish and Portuguese.
Solutions Architect, Banking, Financial Services & Insurance, Tech Mahindra
May 2010 to Jul 2012
Played key role in conceiving iMACS (integrated Mobility Analytics Cloud & Security) concept and created use cases, prototypes and mobile apps for Financial Services - idea adopted at organizational level as growth mantra. Created an integrated view of customer-centric solutions for financial institutions to rebuild trust and enhance financial literacy among end-customers. Identified differentiated solution leveraging Mahindra Group’s assets to promote financial inclusion in India. Set up innovation lab for leading global payments processor to identify growth options in emerging markets. Explored new partnership models to penetrate new markets, especially Japan. Published white papers on ‘Leveraging Social Media in BFSI’ in Global Customer Connect Forum and ‘Mobility in Financial Services’ in Financial Services Technology Summit.
Program Manager, Manufacturing & Logistics, Cognizant Technology Solutions
Jul 2001 to Mar 2009
Program Management and Software Delivery for international clients in Manufacturing & Logistics. Led diverse teams across six countries in large scale overhaul of IT portfolio for US Agricultural Product Manufacturing Giant eliminating over 60% of application and data redundancy. Designed and implemented System Delivery Process for client’s new captive center and enhanced productivity of over 100 employees by 20%.
MBA / PGDBM (Post-Graduate Diploma in Business Management), IIMA - Indian Institute of Management Ahmedabad
Mar 2009 to Feb 2010
Full-time MBA from the best business school in India!