Computer Science Engineer by education, Learner by heart.
Having collective experience in management & marketing for 1+ years, my skills range from business development, project management to marketing & partnerships, analytics.
Prefer to describe myself with the following three words: Calm | Logical | Persevere
Operations Consultant at Uber
Oct 2016 - Present
Headed new supply creation from scratch leading to a successful launch of Rides and MOTO in Lucknow and Kanpur Set-up marketplace at Green Light Hub for different dealerships, raised over 16.5L INR and funded various driver marketing activities, driver obsession and vehicle financing events Planned and executed various vehicle finance as well as driver obsession events like UberSAMAAJ, UberMITHAAS, Eid and Diwali Celebrations, various on-demand events Yielded 1-man hour every day and reduced driver-onboarding & training time by ~40% by creating interactive audio-video training module, and revamping the onboarding process Handled escalated support tickets and manoeuvred through driver un-rest. Trained and supported new recruits with end-to-end GL processes like fraud deduction, driver training and brought the team capacity at-par with city growth Monitored new supply post product launch using Uber tools and support the driver-partners in terms of using the app and maintaining the quality
Marketing Associate at Uber
Aug 2016 - Oct 2016
● Working with the local team in setting up Uber's operations in Lucknow. ● Building and managing relationships with both existing and potential partners. ● Working as a one man army in executing with ATL and BTL campaigns aimed at increasing ridership in the city. ● Managing all partnership - inbounds (local businesses, brands and agencies). ● Managing and building relationships with media agencies. ● Reaching out to potential partners and own negotiation conversations. ● Liaise with city teams to push out partnerships on local/national levels. ● Developing marketing campaigns and support other teams on current and ongoing activations. ● Analyse data from any partnerships for ongoing optimisations and write down weekly reports. ● Liaise with design team to create marketing assets eg flyers, posters.