Sachin Chetani

Sr. Manager- Product Operations at Careers360

New Delhi, Delhi, India

Careers360

400 /30mins

Short Biography

Young professional with strong communication and interpersonal skills currently working in the domain of product marketing & operations and managing digital portal (website). Broad understanding and experienced in client relation management, product operations, web content management, social media management and product sales & strategy. I am inquisitive learner and try to utilize properly & efficiently the knowledge gained, in my areas of interest that will, in turn, help in working in tandem with the organizational goals. Also, to inculcate ethical values & set benchmarks for others to follow the path of organizational success.

Experience

Manager- Product Operations, Careers360

Jul 2016 to Present

- Co-ordination with different teams over resolution and product improvement. - Independently identify, troubleshoot, document, categorize and replicate customer questions, concerns & problems and then escalate complex problems according to defined escalation procedures. - Co-ordination directly with the content (Editorial Team) & SEO Team on digital content strategy to cover the key educational issues. - Exemplary leadership qualities with successfully leading a team of 10+ people with different skill-sets and ensuring a dynamic and highly competitive ecosystem that polishes them and helps them climb up the professional ladder - Ability to multi-task and parallel process in a fast paced environment with demonstrated capabilities in implementing innovative products for various enterprises across diverse domains. - Responsible for all operational activities of education e-commerce platform.

Manager- Product Operations, Careers360

Jul 2016 to Present

- Co-ordination with different teams over resolution and product improvement. - Independently identify, troubleshoot, document, categorize and replicate customer questions, concerns & problems and then escalate complex problems according to defined escalation procedures. - Co-ordination directly with the content (Editorial Team) & SEO Team on digital content strategy to cover the key educational issues. - Exemplary leadership qualities with successfully leading a team of 10+ people with different skill-sets and ensuring a dynamic and highly competitive ecosystem that polishes them and helps them climb up the professional ladder - Ability to multi-task and parallel process in a fast paced environment with demonstrated capabilities in implementing innovative products for various enterprises across diverse domains. - Responsible for all operational activities of education e-commerce platform.

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