Rohit Marathe

Head Operations for Raymond Made to Measure

Mumbai Area, India

Raymond Made to Measure

1000.5 /30mins

Short Biography

9.9 years of extensive experience in retail, operations, sales, franchisee network, category management, buying and merchandizing across Apparel & Lifestyle -Resourceful in leading & managing retail operations successfully; excellence in conceptualizing and implementing various business strategies -Proficiency in exploring potential business avenues and managing marketing & sales operations for achieving the business targets; initiating the market development efforts and increasing the business growth -Hands-on experience in spearheading the entire gamut of merchandising operations spanning requirement analysis, sampling, production, dispatch and liaison to ensure on time achievement of organizational targets - Excellence in managing product development & merchandising functions and ensuring maximum customer satisfaction through smooth and profitable operations -Resourceful in strengthening brand positioning & credibility, thereby improving product marketability & profitability and building an extensive client base -Exhibited excellence in managing teams to work in line with the corporate set parameters and motivating them for achieving business & individual goals -Significant exposure in driving operational, visual & customer service standards in store by categorizing customers based on their levels of loyalty and preparing different strategies for each of them -Strategist & implementer with recognized proficiency in spearheading business to accomplish corporate plans & goals

Experience

Head Operations and Customer Service, Raymond Made to Measure

Mar 2016 to Present

• Heading MTM business operations across 120+ doors viz. EBO’s and franchisee SISs • Responsible for top-line, achieved 80 Cr in Fy 17 with a 25% growth • Improve store profitability for 65+ EBOs • Improving L2L revenue growth and store-wise profitability for EBO’s • Ensure customer delight by deploying relevant tools • Establish concierge service as a significant revenue earner • Omni-channel integration for made to measure business • WMS implementation and smooth back-end processes

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