Manager - Enterprise Retention Performance Management at Adobe
Jun 2015 - Present
In my current role I manage a cross functional team of Business Consultants and BI Consultants who enable decision support for Adobe's Digital Marketing and Media recurring revenue business primarily focusing on Enterprise Retention. Our focus is to provide Quantitative and Qualitative framework coupled with robust solutions (web-based) which help in driving productivity and improve Retention performance. In a typical week, I would: 1. Engage with leadership team in weekly reviews to assess key drivers that impact the performance and provide an outlook against quarterly targets. 2. Guide the System analysts & BI teams in the design and development of decision support systems largely playing the role of Product Owner. 3. Review progress on projects and business performance with my team to keep the direction aligned to the overall objectives and vision. 4. Be hands-on in at least one of the many initiatives the team is working on (provide analysis, help automate, create business summary for executives etc.) 5. Work with leadership team in business planning and roadmap discussions bridging the gap between constantly changing technology landscape and emerging business needs.