Senior Technical Consultant-ServiceNow
Pune Area, India
Certified ServiceNow Professional with almost 6 years of experience in ITSM domain (Consulting/Development). Have global experience with ServiceNow implementations (for almost 10+ clients) with expertise in Integrations and Process Transformations. Have been Integration Lead/Architect for a leading Swiss bank which involved integration of ServiceNow with 25+ third party tool set. With ITIL Intermediate Certifications, I have been closely involved in Pre-Sales activities like preparing RFP response, Functional Specification Document, Resource Estimation Plan, and evolving transformation themes for multiple clients. Specialties Includes: ServiceNow Consulting/Architect functions, ServiceNow Implementations, ITSM/ITIL Process Workshops, Tools Selections (RFI/RFP), and Operational Review and Gap Analysis.
Senior Technical Consultant-ServiceNow, Wipro
Jan 2015 to Present