Pankaj Vithal

Salesforce Administrator

Toronto

Summary
Excel models Sales & Distribution BUSINESS DEVELOPMENT Excel Dashboards SAS/SQL Salesforce Digital Analytics Fundamentals Project Management Pardot Visual Analytics Salesforce.com Administration Data Analytics Tableau Salesforce.com implementation Word PowerPoint

Highly analytical with 4 years of experience in designing and automating data and marketing campaigns in financial services industry. In-depth knowledge of campaign orchestration tools, database types, data capturing, data analysis and visualization.

 Salesforce Certified Administrator with 5 years of experience

 Skilled In translating business problems into data processes with keen focus on automation

 Tech savvy with the ability to quickly learn new software

 Team player with strong problem solving, communication and organizational skills

 Accustomed to working in fast-paced environments

Experience

Salesforce Administrator at Levitt Safety

Feb 2018 - Present

 Served as the primary administrator of company’s Salesforce instance including field creation, layout modifications, implementation of workflows, validation rules and user management  Identified opportunities for process automation and optimization, with a focus on scalability and driving significant enterprise growth  Ensured data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data  Maintained security including sharing rules and security levels  Monitored application storage usage and archive data as needed  Mapped salesforce.com hierarchy and territories in response to personnel changes  Supported the sales and account management teams with the creation and configuration of complex quotes within our Salesforce environments  Performed account decommissioning per established process that includes transference of SFDC object ownership and updating of rep tables  Monitored system adoption and data compliance and governance

Manager – Data Analytics & Prospect Management at Bajaj Finserv

Oct 2015 - Present

Education

Salesforce Certified Administrator at Salesforce

Jan 2017 - Feb 2017

PGDM (Marketing & Finance) at Great Lakes Institute of Management

Jun 2013 - Mar 2015

Bachelors in Commerce (E-Commerce Honors) at GGD SD College, Panjab University

Apr 2010 - Mar 2013

Commerce at SD Public School, Chandigarh

Apr 2008 - Mar 2010

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