Mahesh Hegde

Senior Manager at Flipkart.com

Bengaluru Area, India

Summary
From Scratch Process Design Retail Design Reverse Logistics MIS Process Management Order Management Employee Training Procurement Vendor Management Supply Chain Management Analysis Ecommerce Strategy Business Process Improvement Cross-functional Team Leadership Team Management Competitive Analysis CRM eCommerce Training Business Analysis Product Design Analytics Team Building Management E-commerce Product Management
Successful Supply chain Professional with more than 5 years of experience designing new products for e commerce and process from scratch, ERP process flow implantation, Order management, Process design and management, Leadership, Strategy and Problem Solving for e-commerce from scratch,Cross functional leadership, Vendor management, Operation Excellence and Optimization,Team Building.
Experience

Senior Manager at Flipkart

Jan 2015 - Present

Developed the following Processes & Strategies:  Conceptualized the Vendor Portal for all domestic vendors and implemented and running a successful vendor portal which reduced 77% of the follow up effort and reduced manual interventions.  Defined and structured the Return Orders – A complete cycle for purchase return and customer returns to sellers.  SOP creation, project management ownership.  Strategy and system flow design for First Mile . Continuous improvement by establishing operational metrics and measurements.

Education

PES University

Dec 2005 - Dec 2008

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