Kunal is a trusted partner to senior business leaders with proven track record in transforming key business processes by reducing costs, mitigating risks and enhancing customer experience. He is a problem solver and an effective communicator, who has been successful in engaging with cross functional stakeholders, analyzing & re-designing processes and developing strategies to implement enterprise level change. - Delivered over $20 million in annualized benefits for Fortune 500 clients - Expertise at building and continually develop highly productive global teams and foster culture of continuous improvement - Proven track record of successfully leading global teams and collaborating with cross functional teams to achieve business success in highly complex corporate as well start-up environment - Masters in Business Administration program in Finance and Marketing from Tier 1 B-School (Great Lakes Institute of Management) - Certifications: Lean Six Sigma Green Belt, Lean Six Sigma Black Belt and Project Management Specialties: Strategy Consulting, Lean Six Sigma, Business Metrics Deployment, Program Management and Performance & Process Management
Senior Manager, Ola (ANI Technologies Pvt Ltd)
Oct 2015 to Present
Develop operational strategies to build scalable processes & systems to positively impact driver and customer experience. Spearhead end to end re-design of city operations initiative for one of the top cities by working closely with Business Leaders, Product, IT, HR, Legal and Admin. Positively impacting business metrics (improve office throughput by 100%) & process metrics (1. Reduce partner touch points by 75%, 2. Reduce processing time by 50%, 3 Improve FTR by 100%) Collaborate with Product teams on building transformational products that drastically reduce partner painpoints.
Senior Consultant, Cognizant Business Consulting
May 2011 to Nov 2015
MBA Finance, Great Lakes Institute of Management
Apr 2010 to May 2011