Konrad Fernandez (LiON)

Director - India Operations at ICONMA PROFESSIONAL SERVICES AND SOLUTIONS PRIVATE LIMITED

Hyderabad, Telangana, India

Summary
Careers executive coaching, mentoring Engaging Public Speaker Leadership Development Strategy Marketing Start-ups
Over 20 yrs of cross-function leadership including at Wipro, Sify, Hexaware. Managed multi-million dollar budgets, large teams, delivered large scale projects. Independently consulted for Virtusa, Servion Global, CSS Corp, Club Mahindra, GMR, Tata Teleservices & others. Leadership: Marketing, Operations, Project Management, Account Management, HR, Leadership Training, Consulting.

At Wipro Technologies managed learning mandate at BU level, created content, spearheaded a Harvard Business blended learning initiative across Europe. Facilitated thousands of participants across levels in India and globally.

In earlier assignments he headed the Marketing function at companies like Hexaware, Sify Technologies and Blueshift.

In operations and account management roles, he managed India's first successful online admissions exam for the Symbiosis Group as part of an IT enabled turnkey services project.

Additional Credentials:
Dale Carnegie Certified for program delivery
ESI International Certified in facilitation
Ken Blanchard Certified to deliver the program Legendary Service
DDI (Development Dimensions International) certified for multiple programs
Strategic Planning and Implementation – University of Virginia online certificate course


More details at:

https://www.linkedin.com/in/konrad1975/

Experience

Director - India Operations at ICONMA PROFESSIONAL SERVICES AND SOLUTIONS PRIVATE LIMITED

Apr 2018 - Present

Business Delivery and Marketing Head at Crestpoint Consultants

Jun 2015 - May 2018

Crestcom has helped build leadership pipeline for organizations worldwide for three decades. Responsible for complete cross-functional delivery and team management across locations Managed end-to-end business delivery; spanning consulting, competency-based learning solution design, program customising, content, project management, Marketing, program impact measurement, technology based scalable solutions. Custodian of key business relationships and client stakeholders at the C-level and leadership team across verticals spanning IT, BFSI, Manufacturing, Hospitality, Healthcare etc for sustained engagement and customer delight. Managed end-to-end marketing, branding, collaterals, social media campaigns and sales support process. Corporate re-branding, website revamp, content, social media and digital campaigns, mail campaigns, marketing automation, sales training and process tracking, events, partner network etc Launched first thought leadership company-hosted event. Re-engineered core product offering for maximum impact and greater alignment with client expectations. Co-created niche offering for women leaders and launched pilot batch. Created new product leveraging technology to meets B2B and B2C market needs in a separate pilot initiative. Co-created niche program for senior management - VUCA Ready Leader and launched pilot batch. Created prototype for new e-learning product. Played the role of facilitator and mentor to a diverse mix of senior level participants across verticals as part of leadership interventions and blended solutions.

Leadership Roles at Multiple Organizations and Consulting Work

Nov 1997 - Jun 2015

Education

MBA at Loyola Institute of Business Administration

Jun 1995 - May 1997

Marketing and HR Specializations

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