Income Tax Department retrieves the “Assessee Name” and “Date of Birth” directly from Permanent Account Number (PAN) database. Hence, in an ideal situation, ‘name’ and ‘date of birth’ on income tax website must match the ‘name’ and ‘date of birth’ as per PAN card.
But in few cases, it has been reported that while registering for the first time, users entered the name incorrectly on income tax website due to which the mismatch occurred.
Now keeping the question in mind, I am assuming that name as per PAN card is correct, while name on the income tax website is incorrect.
Income Tax website doesn’t allow the user to change name or date of birth. If you visit ‘My Profile’ under ‘Profile Settings’ tab on income tax website, you’ll find that Name and Date of Birth can are locked for editing, hence they cannot be changed.
The best option available in this case is to register a complaint through E-grievance option available on income tax website. Write down your problem and hope for the IT officials to give an affirmative reply. That’s the best bet you can put upon.
If you don’t want to register a complaint, I’ll advise to keep the name intact. Every time you file the income tax return, it allows you to edit the name. So you can edit the name while filing income tax return. Since refund is credited directly to bank account these days, name in your PAN card must match the name in bank account.
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