Ganesh Bhat

Enable & Manage Digital Transformation

Mumbai, Maharashtra, India

Summary
CRM Consulting Strategy Consulting Python Programming Digital Transformation Machine Learning Program Management Analytics Sales Digital Marketing
I am a highly energetic & team oriented professional with 12 years of international experience in digital transformation, program management, customer experience, analytics, inside sales or presales (bid management/response/defence, solutioning, asset development), sales (sales pitch with thought leadership, capabilities, solution, assets) and consulting (consultative sales to CxO, Business & IT heads). I am equipped with a Global MBA from a premier ( FT Ranked) B school & an Engineering degree with distinction In my current role at CEAT Tyres, I have the exciting opportunity to transform Business Operations by enabling & managing new Digital initiatives which will lead to great Customer & Employee Experiences (CEM/CX). Besides delivering world-class engagement, I ensure we drive continuous improvements through programs to impact customer engagement and revenue. I am also a Member of the Harvard Business Review Advisory Council, an opt-in research community of business professionals Specialties: 1) Digital Transformation - Ideate, Strategize, Enable & Manage Digital Programs 2) CRM/CX - Sales, Service, Marketing, Customer Advocacy/Loyalty, Social Relationship Management, Dealer/Partner Relationship Management, Mobility, Knowledge Management 3) Analytics - Customer BI & Analytics using Reporting & Big Data tools 4) Business Development 5) Business / IT Strategy 6) Market Research (Secondary research - please follow my LinkedIn shares for details) 7) Solution & Asset (RoI Modeling, VoC Questionnaires) Development
Experience

Senior Program Manager- Digital

Senior Program Manager - Digital at CEAT Tyres Limited

Aug 2016 - Present

Responsible for Digital Initiatives

Senior Program Manager - Digital at CEAT Limited

Aug 2016 - Present

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Push pixels...
Shovel coal into server...
Create mockups...
Defend the wall...
Draft storyboard...
Disrupt an industry...
Achieve profitability...
Become a unicorn...
Become Batman...