Dhwanit Patel

Senior Consultant at Global Business Services, IBM India Pvt Ltd

Surat, Gujarat, India

Summary
Blockchain Robotic Process Automation Internet of Things
Dhwanit is a Senior Consultant at IBM Global Business Services. He is working as RPA consultant, and Process Consultant in IBM GBS's Digital Operation division. He has also worked with IBM GBS division sales team to identify possible business development opportunities by identifying pain points for the prospective clients through horizontal, vertical, and peer analysis. He has majored in Marketing and Operations Management from XLRI Global Business Management Program. Prior to joining XLRI, he worked as Plant Manager in a private firm M/S Progressive Technologies which specializes in manufacturing niche textile machinery. His work at the company provided him with an opportunity to learn and practice several Operations Management techniques related to Inventory management, Quality control, and Process planning. Working in a private firm provided him with an opportunity to showcase leadership and people management skills. He was involved in training and empowering employees to implement quality control measures at the process level.
Experience

Senior Consultant - Operations Strategy at IBM India Private Limited

Jun 2017 - Present

This role assists clients to determine their business issues and recommend solutions to drive business value. They use in-depth consulting skills and business knowledge aligned to business objectives, processes, measurements and tools to analyze their clients business issues, formulate hypotheses and test conclusions to determine appropriate solutions. Current Experience: • Performed process analysis and suggested To-be processes including Robotic Process Automation and process standardization for an Australia based client • Performed business process mapping of the procurement and inventory management process for a US based client as a part of ERP implementation project • Performed performance analysis of Multinational Conglomerates to identify areas of improvement and respective consulting opportunities for IBM

Education

Operations Management, Marketing management at Xavier School of Management

May 2015 - Feb 2017

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