Certified Instructor at Human Factors International
Jul 2017 - Present
Instructor for Certified Usability Analyst (CUA) for Practical Usability Testing (2 day course) The key areas covered in the course; - Survey the scope of usability issues - Know the four factors that drive your testing - Know the appropriate test and when to use it - Learn tests that uncover problems with content organization, task flow, and brand strategy - Conduct performance-based tests using paper and functioning prototypes - Review advanced prototype testing that adds precision to your performance measures - Design and conduct a remote test - Learn to analyze web traffic logs - Review a 10-point checklist of the critical components of a successful usability test plan
Senior Human Factors Specialist at Human Factors International
Dec 2015 - Present
Consulting for omni channel user experience strategies. Also providing corporate trainings for Practical Usability Testing as a part of the Certified Usability Analyst course offered by HFI. • Analyze existing sites / products and identify user experience issues and problems. • Analyzing business processes and identifying problems and inconsistencies. • Create profiles, personas, scenarios, site maps, wireframes and other artifacts to support the user centered design process. • Collaborate with the visual design team and UI development team to produce pixel-perfect end products. • Collaborate with business teams and iteration managers to plan the design scope for each sprint during the agile process to effectively manage the project. • Collaborate with business analysts, business SMEs, developers and testers to conduct design sessions for the proposed solutions and iterations. • Developing functional specifications for use by system developers and testers. • Provide assistance to the team for business and end-user understanding and be a part of the decision making process for every sprint. • Collaborate with business and technology heads to analyze the existing processes and products and propose end-to-end solutions to support business.
Bachelor of Technology at Manav Rachna International University
Mar 2009 - Mar 2013