Devadas Krishnan

Well-rounded Management Professional and Growth Hacker

Gurgaon, India

PepperTap

12500 /30mins

Short Biography

Management professional with rich experience in various aspects of Operations, Sales and Marketing management. Graduate from one of the world's finest B-Schools, IIM-Ahmedabad. Have worked in three sectors - Information Technology, Telecom and Steel in both Sales and Marketing functions. Specialties: Operations Management, Competitive analysis, Brand management, Strategic Planning, Sales & Marketing, Business Development, Client Relationship Management, Channel Management and Team Management

Experience

President and Chief Operating Officer, PepperTap

May 2015 to Present

Chief Operating Officer of Peppertap, India's youngest but the fastest growing Hyper Local Grocery Marketplace - Responsible for the day-to-days operations - Managing 1000+ operations workforce (at its peak 6000+) - Scaled up Peppertap in terms of coverage, transaction volumes in record time - Consistently maintaining 99% operational SLAs - Chief trouble shooter for IR/labour issues Peppertap has one of the best apps and the best operational workflows in the industry when it comes to the customer experience and operational efficiency. I would be keen to help you with the technical expertise as well as operational guidance, in case you want to launch online hyperlocal grocery/retail services in the geographies you are present. Reach out to me [email protected]

Education

MBA, Indian Institute of Management, Ahmedabad

May 2004 to Mar 2006

, Indian Institute of Management, Ahmedabad

Dec 2003 to Dec 2005

, Mahatma Gandhi University

Dec 2003 to Dec 2005

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