Deepak kumar

Consultant at Tata Consultancy Services

Allendale, NJ 07406, USA

Summary
windows Siebel Salesforce Order Management Sales&Marketing Pricing Databases CRM Product Management
I have more than 8 years of experience in CRM & BI strategic consulting and Project Management, Business Transformation and Process Optimization, Digital Marketing, Customer Experience, SFA, Demand Management, CRM implementation and Project Management. I have worked with various clients in creating IT roadmap and architecting the solution design. I am quite adept in managing client expectations and guiding the delivery of large projects (multi country rollouts). I have always worked on multi-vendor projects and have handled complex ecosystems while delivering the best

I have extensive knowledge on E2E telecom processes covering OSS/BSS functions for fixed/mobile/convergence products. Also I have been actively involved in Solutioning, Sales/Pre-sales strategy and business development for the CRM practice

I have strong inter-personal skills with experience in working with multicultural teams across geographies
Strong Experience on Siebel CRM and Spotfire/Tableau BI Application tools
Experience

Project Lead at Tata Consultancy Services

Sep 2012 - Present

Client Name - GE Capital Rail Services Technical consultant, Project Manager and Onsite coordinator for GE Rails on Siebel 8.1 and BI Applications for over 3 years on Client location.

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