Social Media And ORM Analyst At ICubesWire at ICUBESWIRE
Oct 2016 - Present
Worked on ORM & listening tools Meltwater, Brand24, SproutSocial, Brandwatch, Onedirect. Handling social media strategy including contest, monthly strategy for existing brands. Handling reporting for brands. Handling ORM for brands. Handling social media accounts of brands. Worked with real estate, ecommerce, FMCG, etc. Worked and run influencer activities for the brands. Additionally done client servicing for a while to support the team. Worked on Facebook, Twitter, Linkedin Ad management and run various campaign for brands to boost their visibility and sales.
Sr. online reputation management executive at OneDirect - CX Management Firm
Apr 2015 - Present
I have handled various clients in every sectors eg. Snapdeal, Daikin, Videocon, Oyorooms, Dominos, Nearbuy(Groupon), Britannia. etc. Have an experience of Maintaining and Enhancing the Brand Image on the online space. Worked on Onedirect, Brandwatch, sprout socia, import.aiol and have knowledge of Radian6, Meltwater. Worked on Kimonolabs for generating API's for OYO rooms.