Abhijit Dhada

Head of IT Operations. Business Process Re-engineering, IoT, Analytics and Business Transformation Professional

Mumbai, Maharashtra, India

Summary
Advanced Business Analytics Project Management Business Process Automation Business Process Management Business Process Re-engineering Business Analytics CRM
I am a Simple, Creative and a Curious Generalist who is good at managing IT Operations and Projects, Business Process Re-engineering, IoT, Business Analytics and CRM implementations.

I have experience in designing and implementing end to end Business Processes in manufacturing companies.

I also have significant experience in working on Business Analytics and Business Transformation Projects involving various applications, ERPs and databases.

I have worked on diverse IT Applications such as SAP, Oracle R12, Qlikview, Tableau, R, SQL, Knime, etc.

I have jointly developed a Hotel Recommendation Engine using Traveller Reviews as part of the Capstone project in my PGPBA program. M/s RepRecom Solutions Pvt Ltd (Kepsla) was a partner in this project.

My business work experience of 10 yrs spans across industries and businesses into Chemicals, Fertilizer, Consumer Product & Textile Business.

I am open to discussing opportunities in IoT, Business Analytics, Machine Learning, Operations & Projects
Experience

Assistant General Manager - IT at AYM Syntex Limited (Formerly known as Welspun Syntex)

Nov 2017 - Present

Head of IT Operations - Manage overall operations of IT - Predictive Analytics Engagement for reducing breaks/ton - and IoT project - Implementation of HRMS Application - Migration of Legacy application (FoxPro) to Dot Net - Review IT infrastructure requirements and management of the same - Monitor SAP developments and support activities - Re-engineer Business Processes - Implementation of IT projects - Manage IT budgets - Assist CIO in all the initiatives and activities - Evaluate and implement business transformation initiatives involving Predictive Analytics, Machine Learning techniques, etc.

Mentor - BACP Program at Great Lakes Institute of Management

Sep 2017 - Oct 2017

- Mentoring the students of the Business Analytics Certificate Program of Great Lakes. - Taught subjects such as Business Analytics, Statistics and R Programming

Senior Manager - IT at SRF Limited

Jul 2014 - Nov 2017

- Business Process Re-engineering - Innovating & implementing Improvement Projects having business benefit. - Vehicle Tracking System (Implementation & Support) - Implementing CRM (Customer & Sales Portal) - Support users for non ERP related requirements i.e Dashboard, Salesforce.com and other applications - Project Management - Process and Change Management - Business Architecture & Analytics - IT enablement of Business Requirement and Processes - Conceiving, Implementing and Managing New and Improvement Projects - ERP Support

Deputy Manager - IT at Tata Chemicals Limited

Jul 2008 - Jul 2014

- SAP Implementations - SAP Post Implementation Support - Implement and Integrate Enterprise Applications - CRM Evaluation and Implementation - Evaluate business challenges and propose solution - Business Analytics - Qlikview - Data analysis and developing reports for MIS/EIS - Drive requirement gathering meetings - Requirement gathering, evaluating BRD and assisting in UAT. - IT Process Automation, Simplification and Harmonization - Development of Decision Support Systems - Customer Engagement and Training

Education

Post Graduate Program in Business Analytics and Business Intelligence at Great Lakes institute of Management

Jun 2016 - May 2017

Bachelor of Engineering in Electronics & Communications at Gujarat University

Jun 2004 - May 2008

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