Creative & UX Technologist
I am a digital native with 10 years experience, it's an industry I love and something that drives my everyday thinking. I started from the ground up with a background of video game design, I loved illustration and animation. Over the last 3-4yrs my focus has been pushed well into the world of Strategy & User Experience. I had this insane idea to set up my own UX consulting firm - it allows me to work closely with retail and corporates and change the game in terms of a customer's on and offline engagement and overall experience. As an UX Strategist, I was always responsible for the creative strategy, direction, UX design and overall quality of the digital creative, but I have also over seen the technical specifications and general production delivery. I often had to dive in to ensure my teams hit the mark, I also was heavily involved across Web, Offline and Mobile App strategies, ensuring the big picture was considered for not only now but in the long run. I have also created several, best practice, reusable, technology platforms, this included: Design of Fidelity MasterCard, Visa, and Verve Debit Card Customer Loyalty Portal for Emerald Giftcards Online Banking Portal (Fidelity Bank) Interactive ATM Screens (Fidelity Bank) Quickteller (Mobile and Web Portal) Open Account Online - Real Time (Stanbic IBTC) Loan Application Portal (Stanbic IBTC) Interactive Emails Notifications (Fidelity Bank) Interactive Emails Notifications (Stanbic IBTC) Endress Hauser Offshore Staff Registration Portal OneCard Autopay Portal
Senior User Experience Analyst, Interswitch Group
Dec 2016 to Present
I support the brand marketing managers (for Verve, Quickteller and Interswitch) in building affinity, driving customer acquisition, ensuring customer retention, transaction growth and market share metrics. The mandate is to deliver sustainable, profitable market volume and value growth. Some Achievements: Launch for New brand identity | ‘More time’ Thematic campaign | Transaction growth- focused product campaigns | Quickteller and Visa Partnership | #VisaPaysOnQuickteller transaction growth promo | Quickteller Mini (partnership with Blackberry) | Quickteller e-Insurance marketing campaign deployed | *322# Marcomms campaign | UK & US Top up
Founder, Gobbleabba Studios
Dec 2003 to Present
We visualize strategic & creative approaches that reach your target audience times infinity and beyond. Thoughtful design along with innovative web experiences help engage your audience. There is a reason our clients are proud to call us their service providers! We stand behind our work and are proud of every piece we produce- so proud we would take it home to meet our parents. We provide excellent customer service and strive on client feedback. Most importantly, we value your time.