Vijay Karna

Chief Certified Architect | Industry Speaker | Senior Director at Capgemini

Hyderabad, Telangana, India

Change Execution Process Transformation Transformational Leadership Leading Change Business Innovation Change Leadership
- Developed Digital Business Process Change Management tool to ensure increasing employee adoption and usage for change initiatives that happen as an outcome of transformation programs, projects and change initiatives
- Enterprise Application Management Architect - making IT work with OT for optimum TCO
- Pursuing Part time Ph.D in IT Operations - Making Business Drive Information Technology rather than IT driving Business
- Over 24 years of experience in ERP Account, Program, Project Management, Application Design & Development, Solution Management and Practice Building; successfully set up CoE & PMO.
- Rich experience of large, strategic deals ($100mn +), presales for Application Outsourcing deals focused on increasing win-ratio by providing transformational value proposition and radical solutions
- Expertise in Application Maintenance & Development (ADM) readiness assessment using best in class tools, methodologies & standards.
- Expertise in Domain Aligned Solution Services to blend industry domain flavour into AM solutions and ensure optimal alignment to client business needs along with providing a differentiated solution to the client.
- Expertise in improve effectiveness in IT service delivery while delivering pervasive cost reduction, Superior service integration & experience, uplift effectiveness of business processes, future proof IT landscape.
- Expertise in reviewing, analysing, and making recommendations on improvement opportunities in each lifecycle phase: Service Strategy, Service Design, Service Transition, and Service Operation.
- Co Author of Book on Integrated Framework using SOA for Oil & Gas Companies
- Domain Expertise in Oil, Gas, Logistics, Energy and Utility industries.
- Coordinating Delivery Assurance initiatives including - Quality Compliance, Customer Advocacy, Competence & Capability Development, Analytics & Knowledge Management, Training Academics, Methodologies & Tools.

Senior Director - Business Process Change Management Leader at Capgemini

Jul 2016 - Present

Play a key role in ensuring increasing employee adoption and usage for change initiatives that would happen as an outcome of transformation programs, projects and change initiatives - Developed Business Process Change Management tool that helps integrate the CM activities and deliverables into Project Management plans. - Focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures - Creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance - Work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes - Vijay regularly speaks at external events like NASSCOM, CII, industry bodies etc. Vijay also conducts guest lectures at Universities and Business Schools - Act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor - Provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions - Support project teams in integrating change management activities into their project plans - Responsible for creation of change management content for the transformation programs & projects - Develop KPI’s for the change initiatives so that success of Change could be measured - Apply a structured methodology preferably CCMP / CMBoK and lead change management stream in programs - Support communication efforts by managing the change lifecycle which runs simultaneously with the project life cycle - Develop a set of actionable and targeted change management plans - including communication plan, coaching plan & training plan - Owning the responsibility by creating fully functional change management process resulting in customer satisfaction

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