Niddhi Shah

Head of Operations & Co-Founder at ITServee || Brand and Marketing Consultant || Harvard || Willamette University

Mumbai, Maharashtra, India

Summary
Product Analytics Supply chain management, Operations Management, Quality Management, Productivity Marketing & Brand Management Business Consultant International Marketing Operations Finance Strategic Planning
Innovative, creative, multilingual IT Management Professional with technical expertise and management background focused on delivering exceptional quality deliverables.
Proficient in implementing projects on Websites, Workforce Development, Social Media Projects, E-Commerce websites and Application Development.
Proficient in creating Customer life value, Budget creation and Budget forecasting, identifying Customer Retention Cost, Customer Acquisition Cost and Cost-Benefit analysis
Ability to manage many projects at once while working within strict deadlines and maintaining professionalism
Experience in conducting market research, market analysis, competitor analysis and creating branding strategies for the project.
Designed and utilized SQL queries in developing Extraction Transformation and Load Tool and also for creating various Reports.
Proficient in implementing SDLC models while developing various Projects.
Expertise in Requirements Gathering, developing Functional and Technical Requirements and working through all phases of Project Planning.
Conducted GAP analysis at various stages while developing projects to gain thorough understanding of the missing elements.
Experience in performing User Acceptance Testing (UAT) on various levels of Project Planning and Development phases.
Expertise in communicating with Clients while maintaining exceptional high quality service and providing satisfaction with our services to them, coordinating and communicating with them effectively as and when required.
Expertise in Analytical thinking, decision-making and working in fast-pace environments.
Expertise in meeting time constraints and handling any handling unexpected changes efficiently.

Expert in using Rational Rose, while developing use case diagrams, work flow diagrams, process diagrams, activity diagrams, swim-Lane, sequence diagrams, class diagrams and collaboration diagrams.
Experience

Business Strategist and Marketing Consultant at Karsh Tag (India) International

May 2016 - Present

Analysed current growth of the company, perfomed GAP analysis on the current and the past scenarios of the overall growth of the company. Worked as an independent consultant to provide marketing expertise to clients Researched industries, markets, demographics, trends, sales results, and other data related to the client's products or services Analysed details of competitor offerings, including specifications, market share, pricing, and promotional materials Creates detailed reports with research findings and analysis to inform marketing strategies Provides written documents and verbal presentations for each client to guide the creation of new marketing plans and strategies Recommends specific marketing approaches and spending budgets to achieve the client's desired sales goals Helped come up with new product and service offerings to increase shares in new or existing markets Assisted marketing managers and directors in coming up with focused branding, positioning, and marketing tools for each product or service Tracked sales and feedback and adjusts marketing strategies as necessary Developed Business plan which included financial analysis along with the strategies for the upcoming year.

CEO - Head of Operations at ITServee - Business Consulting and IT Services

May 2016 - Present

ITServee’s Technical Staffing will cater all your business needs and provide you exceptional quality service your business needs in todays cutting edge world. ITServee is innnovative IT solution provider delivering innovative IT solutions to solve your day to day needs. ITServee is the power of people. In order to compete in today’s IT market, we understand that your business will require highly skilled, highly qualified professionals. We will take the time to fully understand your business, and what drives it. ITServee will provide you highly experience team of individuals based on your needs to discover and uncover new potential solutions to your daily challenges. We will provide you contract consultants, permanent and temporary staffing. Our areas of expertise includes functional key areas of Project Management, Business Analysis, Application and Software development, Data management systems, Customer Relationship Management and IT Infrastructure.

Education

International Marketing at Harvard University

May 2016 - Dec 2016

Masters in Business Administration and Management at Willamette University

Jul 2014 - Apr 2016

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