Srinivas CT, CPSCM, PMP, MBB

Head of Infrastructure Management and Procurement at Reliance Nippon Life Insurance and Author of the book 'Cry Laugh but Think'

Mumbai, Maharashtra, India

Sourcing & Procurement Electronics Manufacturing Master Black Belt - Lean Six Sigma Organisational Leadership Certified lead auditor for ISO 9001 2008 Business & Operations Operations Book Author PMP
C. T. Srinivasan is a process specialist and a professional speaker. He has an experience of over two-and-a-half decades in dealing with people from diverse industries across various functions. He has done in-depth studies on values and attitudes. He has spoken at various forums on discipline and application of commonsense. His mission in life is to get inspired and inspire others for a better tomorrow through learning and development. He enjoys teaching, sharing knowledge and motivating others to find their purpose in life. He believes he can do anything if he sets his mind to it. He finds joy in guiding the youth on the path of fairness, justice and knowledge. He wants to be remembered and respected for his conduct and character. He believes that a person’s life is measured by what his or her future generation is doing

A senior specialist, experience broadly encompasses facility management, execution of new projects, rental agreements, registration of new premises, branch security, insurance, vendor management , asset management , general admin, office Infrastructure, office premise L&L agreements renewals, branch setup, team management & supervision, business excellence, ,project management , strategic sourcing, procurement, supplier management ,process re-engineering and process improvements.

• Assertive, decisive, motivating, creative, strategic, innovative, vigorous, consensus-building, and broadly experienced.
• Proven ability to build and motivate strong management teams, grow or turn-around companies, and increase revenue and profit.
• Well-traveled with a deep, broad knowledge of business practices. Able to quickly gather pertinent information, get to the heart of the matter, and implement a solution.
• Decisive decision making ability, tempered with a practical and down to earth perspective.
• Experienced and practiced in a wide variety in business types, able to effectively transfer knowledge across business models and categories.
• Willing to make fast, tough decisions. Oriented to building long-term enterprise value
A leader focused in driving exponential results to the benefit of organization, customers and partner organizations


Head of Infrastructure Management and Procurement at Reliance Nippon Life Insurance

Oct 2017 - Present

Principal Responsibilities include providing safe and secure environment at the office premises, Branch expansions and relocation's, upkeep of facilities, Procurement, Cost savings ,vendor management, utilities management, cafeteria management, transport cab operations, energy conservation, employees services initiatives and team management Pan India. Responsibilities also include providing a comfortable, hygienic, safe & secure work environment and transportation to the employees and the general level of responsibility is to provide maximum satisfaction to employees by providing quality services to them. Currently reporting to CHRO as the purpose of this position is to keep the employees & senior leadership satisfied from all perspective, though at times is very challenging to meet/ manage the expectations. However, my accomplishment of the tasks and assigned responsibilities provide immense satisfaction at personal & professional level with great sense of achievement

HEAD PROCUREMENT at Aditya Birla Sunlife Insurance company

Jun 2008 - Oct 2017

Development of benchmarks and scorecards to be used for continuous improvement • Building a Procurement Centre of Excellence (CoE) to help transform Procurement, and also support broader transformation of the value chain and the enterprise • Creation and on-going value creation with a world class supply base • Development of organizational procurement strategy and Procurement Transformation • Creation and management of short, mid, and long term goals and objectives • Creation and improvement of best-practice based processes (e.g., leadership of high value/strategic sourcing efforts) • Management of selection of business process outsourcing activities • Identification and realization of cost-saving and cost-reduction opportunities • Selection and management of procurement systems • Management of procurement staff in (and across) sourcing, contracting, transactional purchasing, supplier management, and miscellaneous internal procurement support activities • Creating a talent management process in coordination with HR to ensure that the right resources are in place • Managing the skills and competency development of procurement staff, including training development and knowledge management capabilities • Leadership of cross-functional teaming across other business functions and initiatives • Employee engagement activities and unconventional Procurement projects • Budget management for categories under management – and for procurement itself • Part of Business solutions group with Projects Experience as Moderator include but not limited to Hub and Spoke model, NB Processes Outsourcing, TPA (Third Party administrator) Outsourcing, Branch Scanning Re engineering, Alternative for Record Archival Printing and Dispatch, Insurance Repository, Alternative Payment methods,Background Verification re engineering, F&A Process outsourcing Banking Operations outsourcing, Early lapse and deep lapse Outsourcing, and 3rd Party Verification outsourcing

Zonal Quality Manager at HDFC Standard Life

Sep 2007 - Jun 2008

SME for Six Sigma and Zonal Quality Manager for South 2 managing 281 branches includes spoke location Project Experience as Moderator 5S Awareness, Deployment, independent Audit and Certification of 82 branches of South 2 locations with 2nd best National Score in record time

Sasken Networks at Sr. Manager Project Office and QA

Mar 2005 - Sep 2007

Sr. Manager Project Office and Quality assurance - TELECOM COMPANY Responsibility and Experience include • Managing activities of Directors office and Coordinating with all departments • Facilitating and Driving Greenbelt Projects every quarter • Responsible for Innovation Cell and Continuous Improvement programs • Responsible for design, Implementation and analysis of all Business Metrics • Driving productivity, efficiency, cost optimization & Quality of delivery across all Service/ Project Delivery groups of the company. Establishing best practices and standardization of operational procedures and reports across all project groups. • To collate all reports from all departments, Analyze and report to Director related to Organization efficiency and effectiveness • Technical Training Process owner. Responsible for complete Technical Training activities. This include identifying, Organizing, Executing and Reporting • Responsible for outsourcing of all Manpower related to Projects and sub-con Management • Also Experience and exposure include FMS, Purchase, Logistics, Commercial, Training, TL9000, Fund management. TL9000 and Quality Management Responsibility and Experience include • Management representative for Telecom Company. Exposed to all activities of TL 9000. This includes planning, formation of core team, process definitions, reviews, release, Quality Manual preparation, Quest forum registration, Metrics submission, Internal audit, CAPA, documentation and certification. • The entire above done in multiple locations and spread all over India that is most significant. • Web site Customization and Portal development essential for all documentations requirements automation FMS (Facility management and services) Responsibility and Experience include • Activities related to Facility Planning, Costing, Identification, legal process, Supplier identification, Negotiations, comparisons, finalization, Furnishing, and making it operational. • Experienced in all three area of Networking, Electrical and interiors. Specific experience also include in Company leased guesthouses. Services exposure includes Utilities, Travel, courier desk, Help desk, and user specific requests. Purchase, Logistics and commercials Responsibility and Experience include • Experienced in movements of heavy Telecom equipments like BTS, BSC, PCU, and DDF Racks in multiple locations across multiple variety and high complexity environments. This is with a tight cost focus and billing related commercials risk. • Also Purchase process owner, Responsible and exposed to all Equipment hiring and lease related activities. Supplier identification & development, Controls monitoring and cost reduction activities. Other includes Optimization continuous improvement. Training Responsibility and Experience include • Process owner, process definitions, organizing, execution and documentation of all training related activities. This includes both business requirements and competency related. • Trainer for the front line employees on QMS, EMS, and general quality concepts. • Have conducted more than 2000 Man-hours of Training as Trainer

Operations Manager Production and Warehouse at APC India UPS Manufacturer

Apr 1999 - Feb 2005

Operations Manager American Power Conversion India Ltd. Responsibility and Experience include • Responsible for Innovation Cell and Continuous Improvement. • Broad experience in fast-paced, high-tech environments expertise in production scheduling, quality management, team building, training, cost control and troubleshooting. • Effective in utilizing resources, improving processes, increasing quality and reducing costs. Highly motivated and intuitive, effective at human relations, and able to manage both time and resources to maximize productivity. Manufacturing Responsibility and Experience include • Wholly responsible for day-to-day operations, including staff supervision, inventory, maintaining plant capacity, Hiring, training, development, drive teams for better performance, new projects co-ordination, organizing schedules and organizing shifts. • Planning, prevention activities, control activities, continuous improvement, efforts related in cost reductions due to quality improvements, scrap reduction, workmanship defects reduction, design change improvements, Sub-con Management and administration. Quality initiatives Responsibility and Experience include • Introduction of process QA, Prevention and corrective action introduction, System and overall execution, Introduction and successful execution of suggestion schemes and quality circles, ISO co-ordination and implementation of the same, All safety certification co-ordination and UL audits shop floor preparations • Introduction of the 1 defect for 1000 workmanship, introduction of unique 7S system and audit methodology, unique mass communication for quality targets and unique part numbering initiative, Warehouse and logistics exposure Responsibility and Experience include • Day to day activities of warehouse, Inventory value targets and control, Inventory accuracy, ECO flawless implementation, Oracle 11I Super user and Legal obligations exposure of an EHTP 100% EOU unit (CT3, STPI approvals, Custom inspection, Sub-inv transfers, Scrap disposal, RMA). • Sub-con management, ABC analysis, Oracle training, Problem solving, shipping accuracy, FIFO application and exposure and cycle count activities. HR and Admin Responsibility and Experience include • A very strong driver and motivator for performance and consistency, Prevention of trade union activities, Design and execution of Company wide training program on Values vision mission, Coordination of the employee morale program, performance management of 70 staff members and 1000 operators. • Employee appraisal planning, tracking and discussion, Performance tracking methodologies, Goals program and goals formulation across the factory, employee satisfaction activities and annual celebration organizing.

Sr. Manufacturing Supervisor at Motorola Paging India

Mar 1994 - Apr 1999

Lead and supervise production operations for Local and exports production of Pagers in both CKD and SKD assembly section. Coordinate special short-term projects. • 2 Times winner of prestigious ERRP award for critical shipment execution performance. Promoted twice in 4 years and 5 months • Increased units per hour from 125/Hr to 225/Hr thru CFT • Designing of Min Max for material ownership and responsibility their by reducing the changeover set –up time by 83.3% • Silver award winner for continuous Improvement • Best exposure in handling workmen related defects and introduced star of the months to drive employee morale and drive the energy in a positive and productive manner. • Senior Manufacturing Supervisor while resigned

Technical Assistant at BPL India

Jul 1990 - Mar 1994

Managed production operations in the printed circuit board assembly area. Hired and trained a highly productive work force. • Recipient of two "Team Player" awards. • Instituted quality program that maintained an out-of-box failure rate for all products of <0.1%. • Exceeded quality and productivity goals in TV Final Assembly within 6 weeks. • Cut rework material costs by 60% within 9 months. Repair WIP Reduction by 73.5% • Managed only area in plant's history to receive "Total Quality Supplier" and "Zero Defect" awards from customers. • Developed and implemented policies, procedures and processes.


PG Business Management at XLRI

Oct 2011 - Dec 2012

Business Law Consumer Behavior & Marketing Research Corporate Finance Financial Markets & Banking Human Resource Management Individual & Group Behavior in Organizations International Financial Management International Management Leading Digital Logistics & Supply Chain Management-management Accounting Managerial Economics Operations & Production Strategy Operations Research Organization Structure, Design & Change Principles of Marketing Product & Brand Management Quantitative Methods for Decision-Making Sales & Distribution Management Strategic Management

Master Black Belt at Bench Mark Six Sigma

Dec 2006 - Dec 2007




• 3 Time Employee reward and Recognition program winner at Asia Pac level at Motorola • Total customer satisfaction Gold award winner at Motorola • 8 times Teardown and reengineering 1st Prize winner with accrued and validated savings of 16 Million USD at APC India • Outstanding team leader award at Sasken • Functional excellence Individual winner at Aditya Birla Group level • Best ‘Return to origin Project’ awarded by CEO • World Championship distinguish achiever in Business Strategy Simulation game • Procurement Forum award for collaboration ,process and demand levers • Best Kaizen CII award for Procurement TAT award 2015 • Most engaged team award from 2014-15 • Best Kaizen award for bringing process approach in procurement and moving from control function to collaborative function

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