BHARAT CHADHA

Director - Customer Service at Amazon

Hyderabad, Telangana, India

Amazon

2500 /30mins

Short Biography

* International career in Business Transformation, Service Delivery/Operations, Project Management, Strategic Planning, Business Development and Relationship/Account Management. * Proven success in leading large global teams, across multiple cultures and in a matrix structure, for delivering transformational change & service excellence. * Strong track record of delivering strong business results, building/managing relationship with senior executive stakeholders in a complex and dynamic environment. * Guest Speaker in International Conference on Credit & Risk Management. Specialties: Driving customer service excellence, AML/KYC Operations, Leading Transformation Projects, Strategic Planning, Business Development and Relationship/Account Management

Experience

Director - Customer Service, Amazon

May 2017 to Present

Customer Service leader with Earth's most customer centric organisation!

Global Head - Banking Operations, HSBC

Sep 2001 to Apr 2017

Manager Operations, E Funds International

May 2000 to Sep 2001

Head - Credit & Risk Management, Spice Telecom

May 1997 to May 2000

Education

MBA, Amity Business School

May 1995 to May 1997

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Shovel coal into server...
Create mockups...
Defend the wall...
Draft storyboard...
Disrupt an industry...
Achieve profitability...
Become a unicorn...
Become Batman...